This is where we get to know you, your brand, your values, pain points and goals. We establish a relationship and gauge what is needed to get your from where you are today, to where you want to be.

This is where we define the services you would like to move forward with and begin to look at the accounts to assess what’s working, what’s not and where we can optimise. This data informs our proposal and scope to ensure we are covering exactly what you need.

This is when the specialists join the project, based on your service choices and our data backed insights we curate your team. Looking at their expertise, knowledge and platforms, we select the right specialists for your brand.

This is where we propose exactly what you need and where your budget is best spent. Using the data, insights and knowledge of our specialists, we create a bespoke proposal covering the full scope of what will be included in each service.

Once the proposal is agreed upon, the strategy planning and development begins. This is the foundation for everything we do here at Vault. It outlines the goals, objectives, key themes, content pillars, and how we execute.

This is where your specialists get to work. Delivering across each channel and keeping all work aligned to the strategy we’ve built. Every task is managed, tracked, and executed. We test, learn, and optimise in real time, refining what works and continuously improving performance.